Sentori email marketing blog

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Why Do People Unsubscribe From Emails?

Published on: Mar 23, 2012

Update: Drag and Drop Images

Published on: Dec 20, 2011

Free Christmas Card Email Templates

Published on: Dec 2, 2011

Signup Form Enhancements Released

Published on: Nov 24, 2011

More Than Just A Pretty Face

Published on: Nov 9, 2011

More Social Sharing For Your Emails

Published on: Aug 26, 2011

Social Sharing in Sentori

Published on: Aug 3, 2011

New Editor and API Beta

Published on: Jul 12, 2011

Sentori is hiring an ASP.NET developer

Published on: Mar 28, 2011

Email Marketing Privacy Policy

Published on: Mar 28, 2011

Taking advantage of email preheaders

Published on: Oct 20, 2010

Do not buy or rent email lists

Published on: Feb 22, 2010

UK Data Protection checklist

Published on: Nov 30, 2009

Legal requirements for email footers

Published on: Oct 27, 2009

Email marketing law in the UK

Published on: Oct 19, 2009
Oct 20, 2010
Posted by: Ian
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Taking advantage of email preheaders

You should consider making better use of the small but important piece of real estate at the very top of your marketing email that we call the pre-header. A well-executed preheader can increase email open rates, improve delivery and whitelisting, and even help grow your list.

From the design point-of-view, this should be quite discrete and it should not detract from the overall visual impact of the email's design.

Sentori preheader

How the preheader looks to your recipients

This short piece of text will then feed the message preview that people see when an email arrives.  The message preview can take numerous forms, such as a taskbar pop-up in Gmail and Outlook (see screenshot below).

Gmail email preview

Other examples include the snippet in Gmail's inbox view, which, when turned on, will preview the first 55-60 characters of your email (depending on the recipient's screen resolution). Outlook also has a snippet feature in its inbox.

What to put in your preheader

Don't make the first thing you say in the email "If you are having trouble seeing this email click here". It's much better to put between 15 and 20 words that extend your subject line and explain further the content of your email.

Confirm that you really know the recipient and also how you made contact.  Why not merge into your email the final part of the sentence "You are being sent this email because sentBecause".  To do this you will need to start recording exactly when and how someone joined your mailing list -- something that Sentori's signup forms can do for you automatically.

There are a number of reasons why it's a good idea to mail merge into your email the contact's own email address - "This email was sent to emailAddress".  For example, people often use multiple email addresses with a common inbox -- it's helpful to be clear exactly what address you are emailing.  Alongside the recipient's email address it's also a good idea to offer a signup link for recipients who have been forwarded the email by someone on your list.

Note:  We've used emailAddress and sentBecause to indicate merged in data from the contact's database record.

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